SHIPPING AND DELIVERY

We aim to despatch all orders within 2 working days of receiving them (not accounting for weekends). Please note orders made after 8.00am will be processed and dispatched the next working day.

All our coffees are freshly roasted to order so we require at least one working day before we can despatch your order.

UK Delivery is made by the Royal Mail tracked delivery service (see details below) and is charged by total parcel weight (product + packaging). Please ensure you enter your address correctly, otherwise we cannot dispatch your parcel. International delivery is made with Royal Mail Standard International Track and Sign service.

See further info on Royal Mail delivery below.

United Kingdom – Isle of Man, Jersey & Guernsey included

Standard Delivery (Sign For First Class) – FREE
This is a tracked service.
Deliver in 1-2 days, 2kg weight limit.

Next Day Delivery – £5.95
This is a tracked service.
Deliver next working day.

 

International Delivery from £12.00
This is a tracked service.
Your order will be delivered within the date range you choose when you place your order, 1.5kg weight limit.

Dejava cannot be held responsible should local customs authorities confiscate any item or charge any import duty. We have indicated where possible of any charges that we are aware of however this is just a guideline as charges can change daily.

Parcel Weights

Please note, the weights shown on product pages refer to product weights only, and not the packed weight of the parcel item. As such, parcel weights are likely to be more than the combined weight of the items within.

Tracking Your Order

You will receive an email upon despatch of your order. All our delivery options are trackable, with the exception of International Standard and your despatch email will include a tracking link that will allow you to track your order.

If you have missed a delivery attempt please follow the details on the card.

Further Information

If you require any further information on the delivery please contact our Customer Service Team on 0800 7723414 or email: info@dejavacoffee.com.

DEJAVA Coffee does not refund or exchange coffees if ordered incorrectly through our website.